bdbije Privacy Policy
We handle your personal information with the utmost respect. This policy explains in detail how bdbije collects, uses, and protects your information.
Table of Contents
1. Introduction and Scope
bdbije ("we", "our", or "platform") is an online gaming and entertainment service provider in Bangladesh. We give the highest priority to the privacy of our users ("you" or "member"). This privacy policy describes what information we collect, how we use it, and how we keep it secure.
This policy applies to the bdbije website (https://bdbije.cam) and all associated services. By creating an account or using our services, you are considered to have given your consent to the terms of this privacy policy.
2. Information Collection
bdbije may collect your information in various ways. We only collect information that is essential for providing and improving our services.
2.1 Registration and Account Information
When creating an account, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Username and password (stored in encrypted form)
2.2 Identity Verification Information
To ensure a safe and transparent service and to prevent money laundering, we may collect the following documents for identity verification (KYC) purposes:
- Copy of National Identity Card (NID) or passport
- Address proof document
- Payment method verification information
2.3 Financial Transaction Information
We store transaction details during deposits and withdrawals. Records of transactions made through bKash, Nagad, Rocket, and Upay are kept securely. Full payment account numbers are never stored in our system — only partial reference information is retained.
2.4 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Pages visited and click data
- Session duration and login history
- Gaming history and betting activity
3. Purpose of Information Use
We use the information we collect only for the following legitimate purposes:
3.1 Service Operations
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Providing customer service and technical support
- Managing the VIP program and rewards
3.2 Security and Compliance
- Detecting and preventing fraud and money laundering
- Enforcing responsible gaming policies
- Preventing access by minors
- Complying with applicable laws and regulations
3.3 Service Improvement
- Improving platform performance and user experience
- Planning new games and features
- Identifying and resolving technical issues
- Conducting statistical analysis (with personal identity kept anonymous)
3.4 Communication
We may use email to contact you about important account-related matters, transaction confirmations, and relevant promotional information. You can opt out of promotional messages at any time.
4. Information Disclosure and Sharing
bdbije does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who perform specific functions on our behalf — such as payment processing, technical infrastructure, and customer service. Only the information necessary for their work is shared with these partners, and they operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable laws. In such circumstances, we provide only the information legally required.
4.3 Fraud Prevention
Relevant information may be shared with the necessary agencies to detect and prevent fraud, money laundering, or other unlawful activities.
5. Information Protection and Security
We use industry-standard technologies and practices to protect your information. Our security framework includes:
- SSL/TLS encryption — ensures the highest level of encryption during data transmission
- AES-256 encryption — for stored sensitive information
- Two-Factor Authentication option
- Regular security audits and penetration testing
- Restricted access controls — only authorized personnel can access information
- Firewall and intrusion detection systems
6. Cookies and Tracking Technologies
bdbije uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our platform remember your preferences.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Store your language preference, balance display, and gaming preferences.
- Analytics Cookies: Used to understand which parts of our platform are used most.
6.2 Cookie Controls
You can control or delete most cookies through your browser settings. Please note that disabling essential cookies may affect some core functions of the platform.
7. Data Retention Period
We retain your information only for as long as it is necessary or legally required. Specific retention period guidelines:
- Account information: For the duration the account is active and a minimum of 5 years after it is closed.
- Financial transaction records: A minimum of 7 years (as required by law).
- Gaming logs and activity history: A minimum of 3 years.
- Communication records: Up to 2 years.
After the specified period, information is securely deleted or anonymized.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we hold about you and to receive a copy. To make this request, send an email to [email protected].
8.2 Right to Correction
You have the right to request correction of any information stored in your account that is incorrect or incomplete.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, we may be required by law to retain some information.
8.4 Right to Object to Processing
You may object to marketing communications or non-essential data processing. We will consider your request within a reasonable time.
8.5 Right to Close Account
You may request to close your bdbije account at any time. After account closure, no information will be actively processed beyond what is required by legal obligations.
9. Protection of Minors
bdbije strictly provides services only to those aged 21 and above. We do not intentionally collect any information from minors. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
A note for parents: If you suspect your child is using our platform, please contact us immediately at [email protected].
10. Policy Changes
We may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address and update the publication date on the platform. Continued use of the platform after a policy change means you are considered to have agreed to the updated policy.
We recommend visiting this page regularly and reading the latest version. Previous versions of this policy are available upon request.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us:
24/7 Live Chat Support
Our live chat service is available 24 hours a day, 7 days a week for instant support in Bengali.